Case Studies:
Micheals
Culinary perfection with ambiance and service to match.

08/27/03

In days gone by, most visitors to Las Vegas wouldn't think of that city as the place for gourmet dining - but today, there are so many choices of fine restaurants it boggles the mind.

Perhaps the best of them all has been there for 21 years!  Tucked away behind a priceless leaded-glass entry door in an almost hidden corner of the Barbary Coast Casino and Hotel - itself an older property smack in the middle of the newer additions to the Las Vegas "Strip" - Michael's goes far beyond the normal expectations of dinner out on the town.

Here you'll discover a continental dining adventure with warm hospitality and flawless execution. This small-by-most-standards - 50-seat - Victorian dining room announces with its elegance and romance that you're in a place for the very best of things. Its rich mahogany, warm colors, and roomy tables are crowned with a spectacular 40-panel stained-glass domed ceiling that glows. Less obvious - but critical in a place that does not forbid smoking - efficient, noiseless ventilation ensures perfect environments for each party, whisking the air vertically away into almost-hidden ceiling ducts. Seating is plush and comfortable, with high-backed chairs adding privacy to the room's center tables.

If you have experienced brief moments of abandonment by the crew of a fine restaurant - have no fear of that at Michael's. Their perfectly attired staff performs a service ballet - not missing one step in a totally choreographed - yet unobtrusive and not-stuffy - demonstration of perfection. This is their art, and it deserves loud applause. From the moment of your seating to the fond goodbyes, these waiters and their team of assistants know their roles and they are practiced professionals. They watch carefully, and every desire you have for your meal is miraculously anticipated without your asking. 

From the chef flows a parade of gourmet delights. First, a splendid array of hors d'oeuvres while you consider the separate menus - with no prices on the ones of your guests. Your primary waiter introduces you to your choices, and carefully answers each question. The design for your evening's experience is in his hands, and he treats this moment with the respect it deserves.

Nothing is ordinary here. Not the cocktails - perfection; the wine list - not too extensive but very well-chosen; nor the entrees, themselves. From one splendid selection to the next, one simply can't go wrong. Try the Baked Escargot appetizer if you want the experience of a lifetime!

The menu is here for your viewing, but the choice goes beyond. For example, Maryland crab cakes were "starring" the evening we visited - and being from that part of the country - they were my choice. I am a "jaded" critic when it comes to crab cakes - noticing every flaw. There were none here at Michael's. The ample portions - 95% crab meat, perfectly moist  - took perfection in crab cakes to a new height. The lamb chops for my guest met the same standard of over-the-top perfection.

Dazzled by the array of incredible deserts wheeled to our table after we concluded our main course, we chose a "custom" approach - ordering fresh raspberries, with sides of whipped cream and vanilla ice cream. This was not on the menu - yet our waiter accepted the challenge - very carefully probing our exact desire. Moments later arrived precisely our wish - albeit outdone again with perfection in taste and presentation style.

George Washington Carver first spoke the words, "When you do the common things in life in an uncommon way, you will command the attention of the world." Michael's restaurant is a reflection of this in every way. This establishment has taken fine dining to a clearer definition. The many awards it has earned in the process are well-merited. We can only add our validation to the praise of respected critics.

You won't find us writing restaurant reviews very often, but this level of excellence deserves a case study. We went for a fine meal - and we left with an experience to be remembered. The price - don't ask! It was worth every penny, and more!

In a world where "perfect" lives mostly as a marketing term, it is rewarding to find the real thing.

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