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Our
Top-Ten Secrets for Business Marketing.
| "All
too often, business people put basics on the back burner.
Day-to-day tasks can overshadow standards for great marketing.
We hope these marketing fundamentals have not faded from your habits,
but if they have ... here's your chance to put them back where they
belong." |
Here they are
... the Top Ten, and one more for good measure.
- Focus on your
prospects, not on your company.
It
is easy to focus on you - after all, you know a lot about your
business. Focus your communications on the prospects. Talk about
"what's in it for them" when they do business with you.
- Learn all you can
about your prospects ... and their needs.
The
more you know about the people you want to do business with ... and the ones you
already sell to ... the easier marketing becomes. Discovering
prospect needs and communicating the benefits you can provide is key to
attracting customers. Don't ask yourself why someone should buy what you
are selling! Ask your customers and prospects! Use their answers in your
communications. It's that simple.
- Aim your marketing
at specific prospects ... speak to them directly.
Niche
marketing has become the rage these days ... because it works! Simply
put, this new technique speaks directly to a specific prospect. There are
hundreds of examples of more focused, segmented prospect groups. Your campaign
will sell more to a smaller, more focused group of prospects and save money in
the process ... cutting your cost-per-sale dramatically.
- Communicate the
specific benefits you provide.
Study
the benefits of owning your product or using your service. A "benefit"
differs greatly from a "feature". Features are
characteristics of the product or service: benefits satisfy customer needs. When
you focus on benefits important to the prospect, not features of the product or
service, people respond.
- Qualify prospects before
spending hard-earned money selling to them.
Most
of us have received expensive mailings without ever having first been
qualified as needing, being able to afford or having an interest for the
product? Money was wasted because we were not "qualified" beforehand.
There are efficient ways to qualify a prospect ... such as prospect response
using reply cards or an "800" number. Smart marketing uses
qualification techniques at each stage of the sale.
- Enlist fear as an
ally for your marketing campaign.
Fear
is a powerful, yet widely misunderstood, marketing tool. It can be the
most effective element of a marketing campaign. "Pay now ... or pay more
later to rebuild your engine," state the FRAM oil filter commercials. Prospects respond
when they recognize the price of ignoring your message.
- Gain attention
using the very first words of your message.
Capture
the attention of your audience ... immediately! Introduce a benefit
before you say anything else. Perhaps it's a solution to a problem, or a better
price. The first thing your prospect should see is something they really want!
- Create urgency ...
convincing your prospects to act now!
Motivate
your prospect to take immediate action. Use expiration dates, special
"limited time" offers, cash discounts ... explain how acting right
away will deliver benefits. Give your prospects a compelling reason to act
TODAY!
- Work testimonials
into your marketing plan.
To
someone receiving your marketing message for the first time, your company has
little or no credibility. You are unknown. Assuring your prospect that
your customers are pleased builds confidence in doing business with you. Create
a "Testimonial" file ... use it whenever you create sales and
marketing messages.
- Guarantee
satisfaction.
The
"wives tale" that offering a guarantee will entice more returns is not
true. Offering a no-strings guarantee of satisfaction sells more and
ensures return customers. Your guarantee is a deciding factor ... convincing
prospects to make an early purchase decision.
An eleventh
secret for good measure ...
- Make purchasing
quick & easy.
If
purchasing is difficult, your prospects might go elsewhere. Install an
"800" number to answer questions and take orders. Provide a
"postage-paid" return envelope so customers can respond now,
without a stamp. Ordering efficiency increases sales and retains customers.
If
you want more marketing secrets to help your business excel, contact us today.
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