Reader Survey
 

When we asked,
"Do we hit the brakes?"

You responded.

In November, we were thinking about halting our newsletter.
We left it up to you.


12/13/02 - Although Update is fun to produce - as one can imagine - it takes lots of work. With little "un-prompted" feedback from readers, we suspected you just didn't enjoy it. We're happy to say, "We were wrong!"

Here are some of the general comments we received:

  • "This is an outstanding marketing newsletter as is everything else I've seen from your group. I think it would be very useful should I be marketing myself or my company."

  • "I love this letter."

  • "Excellent!"

  • "Great stuff."

  • "This is a valuable tool. I've used and referred and passed it on to others countless times at this point."

  • "I try to keep up, and this newsletter helps."

  • "I like it. The only negative is that although I like the book reviews it is clear that you are selling the books and that degrades the value of the Update (but just a little bit). Obviously it takes a lot of time and energy to put this together and if you aren't now trying to sell it as a customized subscription service for other companies you are missing an opportunity. That is obviously where the revenue stream would be strongest."

    (Editor's note: We've added a comment at our book purchasing page disclosing the fact that we do have an affiliate relationship with Barnes & Noble, and that we average about 50 cents revenue on a ten-dollar sale. The books we recommend can be purchased elsewhere, but they cost the same at our site as if one went directly to the Barnes & Noble site. We have found Barnes & Noble service to be the best in the industry. We will not change our affiliate relationship, and we continue the links in our newsletter as a convenience for our readers.)

Here are the numerical results of our survey:

1) On the "Best-to-Worst" Scale for an over rating 63.6% of you rated the newsletter the best. 9% gave it a "2"; 18% a "3"; 9% a "4"; and no one rated it lower than that.

2) The most popular section was "Think", with 70% of the votes. Next came "Case Studies," followed by the "Fact File" section.

3) About the frequency issue, about 70& said frequency was "just right," with 30% feeling the monthly newsletter is too frequent. You might have noticed, we already stretched out the frequency a bit.

4) When asked if you like the on-line format (rather than getting a longer e-mail), 98% responded yes, with 2% saying they don't really prefer one method over the other.

5) 100% responded that navigation of the newsletter is "Easy."

If you haven't taken the survey, and wish to add your input, just click the image below.





Click on the above image to give us your thoughts.

We welcome your continuing comments. They will be our guide in continuing "Update."

As we "wrap up" the year 2002 ... we wish you the very happiest Holiday Season and a hope-fulfilling New Year. We have created a Holiday Message - focusing on the wonders of stained glass art as it appears in places of worship throughout the world. If you would like to view this - and send it on to others with your personal e-mail - click here.

Happy Holidays!  



William H. Thompson
Principal

PS - Visit the Thompson Group web site. Click here!