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We
provide a full-service resource for your web site needs. Here are
some decisions you'll want to consider as you prepare to do
business on the world wide web.
What do you want your web site to do?
The
strategy for your web site is perhaps one of the most important
decisions you will make. This depends on numerous factors
having to do primarily with the way you operate your business.
The important thing to remember is that your web site should be an
integral part of your overall marketing and customer service plan.
It should convey the look, feel and the culture of your
business.
Do
you need a domain name for your site?
All
web sites have an address. You probably know many of them by
now. Until recently, all business sites with their own
domain name had the extension "com." Now, with the
rapid growth of the internet, domain names are expanding to other
extensions. There are ways to have a web site hosted by
another service, such as CompuServe or America Online and many
other Internet Service Providers (ISP's). These sites
are generally smaller than commercial sites and they have fewer
capabilities. Even so, for the small business, such a web
site can be quite economical, providing a presence on the internet
at little to no additional cost than the ISP service, itself.
For the company committed to a business web site, it is generally
preferable to have a unique domain name ... so the internet
address would be, for example "yourcompany.com."
This involves registration of the name for the domain and
registration through the organization(s) which assign and control
these domain names. The largest of these organizations is
Verisign (formerly Network Solutions). We are affiliated with this
firm. If you want to register your domain name to prevent it being
taken, but you are not ready to put the site into operation, we
can handle that for you, as well.
To register your web site, simply click
here and fill in the desired name of your site on the
form ... then click on the "go" button.
How
will your web site function?
There
are web sites that convey only basic information with ways to
contact the company by phone, e-mail or mail for more information
or to order products and services. There are web sites that
include detailed descriptions of products and services, including
order forms and many other features. The variations are
endless. Generally, the more features a site has, the
greater its cost to originate and to maintain.
How
about web commerce security?
Security
on the internet has become a "hot" topic, and rightfully
so. People are hesitant to send personal information, such
as credit card information, over the net unless they have
assurances that the transmission of that data is secure. If
your business accepts credit cards for orders and your want to
take orders through your web site, a secure server arrangement is
probably a "must."
What
other features do you need?
Here
again, the list of choices is a big one. Your site can do
just about anything you want it to. For example, you might
have noticed, or even joined, our e-mail list that develops an
automated list of those people who visit the site who would like
to receive direct communications. There are "hit
counters" that register the number of times the site has been
visited. There are graphics, email forms, chat rooms, and
many other ways to attract the interest and build the services
offered by your site. We can even give your site a
"voice" - using streaming media. Your visitors can be
shown animated presentations, with sound - similar to the ones at
our own site. It's up to you, but we can help you with the
decision process.
How
will you design your web site?
There
are numerous options here as well. With the development of
software that virtually eliminates the need to know
"HTML" (the language used by the internet), many firms
are designing their own web sites. Generally, this approach
is feasible for the small company having a fairly simple web site.
For the company needing more, or the firm recognizing the
advantages of having experts do the job, a web site design company
is the way to go. Often, time and resource
allocation is the deciding factor, with companies electing to seek
design help while their core staff goes about the work they know
best, running the business.
Do
you want to e-mail capabilities using your domain address?
Most
web site hosting companies provide the option to handle e-mail
through your domain name, if you have decided to have a unique
domain name. This way, your company and staff can receive
e-mail at specific addresses that have the domain extension.
For example ... sales@yourcompany.com ... or johndoe@yourcompany.com.
There is usually an additional charge for this feature.
What
will it cost?
Going
it alone can mean the cost of software and the time involved for
you or your staff to design the site. There may be
additional costs involved in the hardware used to develop the
site. For example, to include customized graphic images such
as photos of your business, a scanner may be required, or a
service bureau retained to scan to data files the images you want
to include. In addition, the ongoing cost of hosting the
site must be included.
Selecting
a firm to help with your site's development will require estimates
because of the tremendous variables among site designs. Some
design companies work only by the hour, while others provide
not-to-exceed estimates. Keep in mind, building a web site
is much like purchasing any other customized item. The
better one is able to define precisely what is needed, the closer
the estimates will come to the eventual cost.
What
about hosting the web site? Should you do it yourself, or
have a company host the site for you?
For
all but the largest of companies, this is an easy question to
answer. The hosting of the files to make a web site
accessible on the internet is a very specialized task, requiring
specialized hardware and people to maintain the reliability
necessary to have constant availability of your site. We
strongly recommend our clients retain a hosting service, and we
provide this as part of our web program.
We have a comprehensive system to help you plan your site.
Because we do this all the time, we've developed planning
tools that speed the process and ensure nothing is left to chance
... or left out. Talk to us about your web site. It's the best
first step you can take. |